FAQ
Frequently Asked Questions
Answers about appointments, visits, insurance, and finding the office.
Getting started
Do you accept new patients?
Yes. New patients are welcome, and first visits are often available the same day or within 24 hours.
How do I book an appointment?
Request an appointment online or call (224) 730-2834. Walk-ins are welcome during office hours when we can see you. This website does not collect protected health information through a form. Intake and consent forms are sent after you request an appointment.
What should I bring to my first visit?
Bring a photo ID and your insurance card if applicable, a current list of your medications, supplements, and allergies, and any questions you want to discuss. Please do not submit health details through this website.
How do I access my records or send a message?
Portal access, secure messages, forms, and document uploads are handled inside the patient portal.
What ages do you treat?
We see patients age 12 and older.
Do you provide physicals?
Yearly wellness visits with preventive screening conversations, routine labs, and a clear plan for the year ahead. We complete school, sports, and work physicals and the forms that go with them for patients age 12 and older. For employers and workers we also do pre-employment exams and return-to-work evaluations, including the return-to-work note.
Visits & urgent care
What is the difference between primary care and urgent care?
Primary care is for ongoing needs: annual physicals, chronic conditions and preventive care with a provider who knows you. Urgent care is for same-day and walk-in visits for common illnesses and minor injuries. Barrington Primary and Urgent Care offers both at one office in Barrington, IL.
Do you offer same-day appointments?
Yes. Walk-ins are welcome during office hours when we can see you, and same-day appointments are often available if you call before we close. New patients are welcome, and first visits are often available the same day or within 24 hours. After hours, call (224) 730-2834. We will try to accommodate an appointment; otherwise a telehealth visit or the next day may be offered.
Do you accept walk-ins?
Walk-ins are welcome during office hours when we can see you.
Do you offer telehealth?
We offer telehealth visits for patients in Illinois when the concern is appropriate for a video visit. Visits run on Zoom or Doximity. After-hours telehealth is available by appointment when the clinic is closed. Telehealth is not for emergencies.
Insurance & concierge
What insurance do you accept?
We accept several Blue Cross Blue Shield plans, including Blue Cross PPO Preferred, Blue Choice Options, Professional Blue Choice PPO, Blue High Performance Network, Preferred Provider Organization, and Medicare Advantage PPO. If your plan is not listed, call the office. Self-pay and out-of-network visits are available; prices are not published here.
What does the $99 membership include?
$99 per month per person. Includes Office visits, including your yearly physical; In-office lab draws; Unlimited telehealth or text with the provider; Prescriptions and refills; Same-day appointments or a visit within 24 hours; Forms at no charge for members.
How do I join?
Call (224) 730-2834, or request an appointment online and mention Concierge in your request.
Can I cancel?
Yes. Membership is month to month, and you can cancel any time with 30 days' notice.
Location & emergencies
What are your office hours and location?
We see patients Monday through Friday, 9:00 am to 5:00 pm, and Saturday, 9:00 am to 12:30 pm, at 826 South Northwest Highway, Barrington, IL 60010. After hours, call the same number. We will try to accommodate an appointment; otherwise a telehealth visit or the next day may be offered. For chest pain, stroke symptoms, or another emergency, call 911 or go to the nearest emergency department.
Is there parking?
Yes. Free parking in the lot at the building and on nearby streets.
Is the office wheelchair accessible?
Yes. Step-free entrance and an accessible restroom.
What should I do in an emergency?
If this is an emergency — including chest pain or stroke symptoms — call 911 or go to the nearest emergency department. Do not use this website, email, or text for emergencies.

